Product Management
July 21, 2024
Sunday Rewind: 7 Habits of Highly Effective Product Operations
This week’s Sunday Rewind reflects on a 2022 post by Becky Flint, the founder and CEO of Dragonboat, where she explores the key traits necessary for product operations managers to excel.
Becky emphasizes that product operations is about continuously improving alignment, communication, and daily workflows. Exceptional product ops managers go beyond just managing operations. They empower teams, facilitate vertical alignment, and encourage cross-functional collaboration by positioning themselves as strategic partners.
Know Your Customer
Understanding that you serve multiple customers sets the stage for driving successful outcomes.
Focus on Enabling Outcomes
Focusing on outcomes involves balancing the needs of both current and future markets. It requires driving both short-term and long-term results while adapting to the evolving product organization and shifting company goals.
Connect Strategy and Operations
Successful product ops managers play a pivotal role in initiating essential discussions and ensuring alignment between product teams and stakeholders.
Be Adaptable
Treat your process work as if it were a product. This means consistently improving it to add more value to your internal teams.
Implement Centralized Tools
Having an end-to-end solution that serves as a central source of truth for your entire portfolio is crucial.
Promote Team Growth
Product operations is a highly leveraged role, with the best professionals making themselves nearly indispensable by becoming force multipliers. The function’s growth should mirror how well you serve your customers.
Keep Learning
No matter where you are in your career, there’s always room to enhance your skills and help your organization focus on delivering outcomes across your portfolio.
For more insights, read the original post: 7 Habits of Highly Effective Product Operations.